VOLCAN 12x12 Square Cantera

With seven earthy color tones ranging from grey to brown to pink to black, there is a Cantera color for anyone and any project. While consistent in overall tone and shape, each stone tile displays a one-of-a-kind presentation of aggregate, with depth and detail in each individual mark formed over time from nature’s strongest forces. 

Proper installation and protection of Cantera stone is key, so please ensure you work with an installer who has experience specifically installing and sealing stone tile, and who has carefully reviewed Zia’s installation guide so they may best follow each step in the process.

We have the earth to thank for the abounding beauty of our Cantera stone tile collection. Formed over millions of years from volcanic rock and ash, Zia’s Cantera is quarried and cut in Mexico, where the material is found naturally and has been a staple in architecture for thousands of years. As with all natural stone, no two tiles are the same; each exhibits unique aggregate while blending seamlessly with surrounding tiles for totally timeless installations.

We ship our tiles anywhere that USPS, FedEx, UPS, DHL, and any LTL carrier can reach! If you live in Alaska, Hawaii, Canada, or a country outside of the United States, please email or call us for a custom freight quote. Our in stock samples of Cotto tiles typically ship out within 2 business days of order receipt from our Los Angeles warehouse.

All standard shipping orders will deliver using LTL carrier service and are curbside delivery. The LTL trucking company that is contracted to deliver your order will contact you to arrange a specific date and timeframe for curbside delivery.

We are excited to offer free Pick up/Will Call from our Los Angeles Warehouse to help our local customers save on shipping costs! Because our stock tiles are ready to ship from multiple warehouses around the country, we are not able to guarantee that all stock tiles will be ready for pick up in Los Angeles at the time of order placement. Your tile may take an additional 1-3 weeks to be transferred free of charge from one of our auxiliary warehouses to our Los Angeles warehouse prior to your will call appointment. If you have any questions regarding your tile pick up availability, please reach out to our team at (310) 844-1170 or at info@ziatile.com. We are happy to discuss shipping rates or alternate options to ensure you meet your project deadline.

We offer all customers the option to order samples through our website by clicking on the Request a Sample button each tile page. All sample orders are limited to up to 4 per tile design, and customers may order up to 10 samples total. We make every effort to ship all samples within the same shipment, but some samples may ship separately if specific samples are out of stock at the time the order is placed.

Some samples of special order tiles may be available and are limited to 1 sample per customer due to the limited amount of special order tile samples we have on-hand. Frequently, special order sample tiles will have a lead time that matches the order lead time listed on each individual tile page.

The first 5 samples in our online cart are complimentary and additional samples are $3 each. The credit for the first 5 samples is is reflected on the final check out page. Shipping is $8 for every 3 tiles shipped. Our samples ship via FedEx, UPS, or USPS ground within 2-3 business days of order receipt. For questions regarding samples, please email info@ziatile.com.

----- Read this guide, IN FULL, prior to beginning any installation of cantera -----

View as PDF

To ensure proper installation based on unique project and/or site conditions, clients are responsible for hiring a skilled installer that has experience in installing and sealing cantera. Zia Tile is not responsible for installation, ongoing care, or issues arising after receipt and installation of product. If client’s installer deviates from the instructions or recommendations below, this may result in costly and undesirable outcomes.

REVIEWING YOUR ORDER

• Please inspect your order thoroughly, upon receipt. Zia Tile cannot be held responsible for tiles that have already been installed.

• Cantera is a naturally formed volcanic stone; therefore, significant variations in color, and subtle variations in shape and size are natural and should be expected in your tiles. You may see minor imperfections on edges or in the corners, which are a natural part of the look and feel of this volcanic stone. Please see grouting instructions below for recommendations for your installation.

• To account for cuts, pattern, inherent variation, and potential breakage in transit, it is strongly recommended that all orders include a minimum of 15-20% overage to avoid costly add-on shipping and schedule delays. If a more uniform look is desired, we suggest increasing the order size by 20-25% to reduce the amount of variation during installation. It is also important to note that the matching grout color will fill these pits and chips to blend the overall aesthetic.

BEFORE BEGINNING YOUR INSTALLATION

• Due to the inherent color variation of natural tile, it is very important to blend the tiles from all boxes in your order. You should then lay out all tiles in the installation area and ensure any variation is distributed evenly before beginning your installation.

• There is a face and an underside to cantera tiles, they are not reversible. Prior to installation, ensure you are installing the tile face side up. You may see cut marks or lines from the finishing process which could be present on the underside of the tile.

• Grout color is an important design decision - almost as important as the tile color itself. We recommend exploring Mapei Flexcolor CQ grouts and either selecting a lighter neutral color or matching the grout color as closely as possible to the color of the tile. Visit our website or Instagram to view installation examples to decide what grout color is preferred.

INSTALLATION

REQUIRED MATERIAL

For placing the tiles:

• Sponge

• Bucket

• 1/8” tile spacers

• High quality medium-bed thin set mortar

• Trowel with 1⁄2” semi-circular notches

• Mapei Flexcolor CQ grout

• Grout float

• Grout bag (if using a contrasting color grout)

• Water-cooled tile saw with diamond edge blade

For cleaning and sealing cantera tiles:

• pH neutral cleaner such as Miracle Sealants Heavy Duty Cleaner (Acid Substitute)

• Paint roller, paint tray, sponge and water bucket

• Lint-free cotton cloth

• Penetrating Sealer - 511 Porous Plus Sealer from Miracle Sealants

• For interior applications - Fila Matte Protective Wax

LAYING TILES

If cuts are required for your installation, all saw cuts must be made with a water-cooled tile saw

FOR FLOOR INSTALLATIONS

• If the subfloor is even and in good condition, a high quality medium-bed thin set is sufficient to set the tiles. Please make sure the subfloor has completely cured (usually a minimum of 30 days) to prevent efflorescence spots from depositing on the surface of the tiles as moisture evaporates through them. Uncured or unsettled sub-surfaces can cause cracks to form in the tile as the sub-surface deforms, so always ensure the sub-surface has cured properly before installing cantera tile. Use of an uncoupling membrane (such as DITRA) may also be advised.

FOR WALL INSTALLATIONS

• Only install cantera tile on stable, even surfaces. In dry areas (i.e. kitchen backsplash), cantera tile may be installed directly to drywall. Never apply tile directly to a painted surface.

• Evenly apply the thin set mixture to the install surface using a trowel. Wet the back of each tile with a sponge before applying the adhesive to the back of each tile, making sure to apply the mixture in the same direction in order to prevent air pockets from forming.

• Lay cantera tile in accordance with the drying time required for the thin set used. Press the tiles into place. Using a rubber mallet, compact the cantera tiles evenly on the adhesive to ensure consistent contact.

• Ensure the tiles are perfectly flat during installation.

• Place in small sections, no larger than 2’x2’, at a time, using 1/8” tile spacers to separate the tiles.

• Immediately wipe off any residual thin set from the surface of the tiles. Thin set can be incredibly difficult to remove without damaging the tiles if left too long.

• After the tiles have been laid, allow the thin set at least 48 hours to cure before sealing and grouting.

PRE-GROUT SEALING

• Cantera tiles must be sealed on-site. Use a pH neutral cleaner before sealing; products made to clean natural stone are usually suitable. Use of acidic cleaners will damage the tiles and should be avoided.

• After your thin set has cured, your tiles have been cleaned and prior to grouting, apply 511 Porous Plus sealer in thin layers until the tiles become fully saturated, wiping off any excess sealer before it dries. Do not over-seal as thick or excessive application of sealant can dry unevenly and result in an undesirable waxy film on the surface of the tiles. Allow sealer to cure, typically 1-2 days; always follow the sealant manufacturer’s application instructions.

• Do not proceed to grouting unless your sealer is fully cured!

GROUTING

• Using MAPEI FLEXCOLOR CQ GROUT, fill in the gaps between the tiles with a rubber grout float. Grout in small areas, no larger than 2’x2’, at a time. DO NOT grout the entire surface at once, as the tiles can stain from excess grout that is extremely difficult to remove later. Instead, grout small areas and immediately wipe away the excess grout as you go. Contrasting grout can stain or leave a grout haze and should be avoided unless hand grouting or using a grout bag.

• Allow the grout to fully cure, usually 48 hours.

TOP COAT SEALER

• Completely clean and dry the tiles with pH neutral detergent, removing any residual mortar or debris. Never leave spills, drips, footprints, or any other marks on the tiles prior to sealing.

FOR INTERIOR INSTALLATIONS

• Apply Fila Matte Finish Protective Wax in thin layers until the tiles are fully coated, wiping off any excess sealer before it dries. Do not over-seal as thick or excessive application of sealant can dry unevenly and result in an undesirable waxy film on the surface of the tiles. Allow sealer to cure, typically 1-2 days before using the space. Always follow the sealant manufacturer’s application instructions.

FOR OUTDOOR INSTALLATIONS

• Apply 511 Porous Plus sealer in thin layers until the tiles are fully coated, wiping off any excess sealer before it dries. Do not over-seal as thick or excessive application of sealant can dry unevenly and result in an undesirable waxy film on the surface of the tiles. Allow sealer to cure, typically 24-48 hours before using the space. Always follow the sealant manufacturer’s application instructions. DO NOT use Fila Matte Finish Protective Wax in outdoor applications as UV rays can cause discoloration over time.

• ALWAYS cover the tiles with durable paperboard during and after installation to prevent damage and/or staining of the tiles until construction is complete.

TRIM

• We recommend installing cantera from floor to ceiling or bringing drywall flush with the finished surface of your tile to eliminate the need for trim.

• If you have an exposed edge with your design, we recommend mitering your tile. Your experienced installer should be familiar with cutting the edges at a 45-degree angle to create a corner out of two tiles. This will mimic a finished trim piece and can easily be done on site to get the finished look without ordering custom trim.

• If you do require trim, we recommend Schluter strips, which can be found at www.schluter.com.

ONGOING MAINTENANCE

Cantera tile is a natural stone product. As such, clients should expect natural wear and patina to occur to the finish over time.

CLEANING

• Vacuum or sweep tile regularly to remove abrasive material that can scratch the surface.

• Promptly clean up any spills, especially oil and grease. Un-cleaned spills can cause stains.

• Floors and walls can be wiped or mopped with warm, clean water and a pH neutral cleaner.

• Cantera tiles should be cleaned using pH neutral cleaners ONLY. Use of acidic cleaners will damage the tiles. For regular cleaning, we recommend Miracle Sealants pH Neutral Tile and Stone Cleaner. For heavier stains, we recommend Miracle Sealants Heavy Duty Cleaner.

RE-SEALING

• Cantera tile should be re-sealed as often as needed, depending on traffic and wear and in accordance with sealant manufacturer’s instructions.